Title: Windows Production Support Consultant
Location: NYC, NY
Durations: Long Term
Mandatory Skills:
·
6+ years’
experience in the production support.
·
Understanding
of the Production Support Environment
·
Problem
solving and solution development skills
·
Expert in windows
environment, IIS servers, .Net framework ( any version).
·
Expert in DB
– SQL server 200x.
·
IB domain
·
Ability to
work with cross functional teams
Responsibilities include, but are
not limited to:
Delivery:
·
Support
applications for a IB customer in accordance to ITIL framework.
·
Perform
application support and maintenance and help in code release to production.
·
Analyze and
troubleshoot customer problems during Production support
·
Ability to
resolve complex issues and identify root cause
·
Service
requests from users and Development Team.
·
Able to
perform processes as defined for the service delivery.
·
Ability to
collaborate in suggesting optimization in the processes to remove redundancy
from the processes.
·
Ability to
think and act fast in a very dynamic environment
·
Team
Management
·
Displaying
right attitude to work in a team operating 24X7.
·
Reporting
·
Ability to
drive Root cause analysis
·
Preparing
adhoc reports
Thanks and Regards,
Romeo Beckham
VDart Inc
Phone :
678-720-3409
Fax : 866-431-2320
Email : romeo@vdartinc.com
Linkedin
: www.linkedin.com/in/romeobeckham/
Yahoo IM :
romeo_vdart
Website : www.vdartinc.com
WE ARE AN EQUAL
OPPORTUNITY EMPLOYER (EOE)
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